This Booking Policy outlines the rules, guidelines, and procedures for reserving trips and selecting seats on TravelGH. By booking a trip, you agree to comply with this policy.
1. Users must create an account to book trips. 2. Trip availability, routes, and schedules are subject to change by the transport service providers. 3. Booking a trip constitutes a binding contract between the traveler and the service provider.
1. Full payment is required at the time of booking to confirm your seat. 2. Payment can be made via the integrated payment gateways. 3. TravelGH is not responsible for failed payments caused by third-party payment providers.
1. Seat selection is subject to availability and may vary depending on the transport provider. 2. TravelGH is not liable for specific seat assignments unless explicitly guaranteed by the service provider.
1. Once payment is successful, you will receive a booking confirmation via email or in-app notification. 2. You must present the booking confirmation at the point of boarding.
1. Any cancellation or changes must follow the Refund Policy. 2. Changes to booking details (date, time, passenger information) may be subject to fees by the transport provider. 3. TravelGH reserves the right to cancel bookings in exceptional circumstances (e.g., overbooking, route changes).
If a passenger does not show up for the scheduled trip, the booking may be forfeited, and no refund will be issued unless specified under the Refund Policy.
Passengers are responsible for ensuring they have valid travel documents, identification, and any permits required for the trip.
TravelGH acts as a booking platform only. Transport providers are solely responsible for trip execution, safety, and compliance with applicable regulations.
For any booking-related inquiries, please contact: Email: support@travelgh.com